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Tile and Grout Cleaners in Mukilteo, WA Helped a Deck Floor Say Goodbye to Worn-Out Grout

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December 19, 2019

While it's true that ceramic is a diverse material that can be used for different settings, it stands out the most in areas that require a simple yet elegant design. That was exactly what led a homeowner in Mukilteo, WA to choose ceramic tile flooring for his deck. Unfortunately, two years after its installation the floor began to show signs of deterioration. The tiles had lost their original color and the grout lines were severely damaged.

Before and After Picture of a Tile and Grout Cleaning Job in a Deck Floor in Mukilteo, WA
The owner couldn't bear to see the floor in its current state. The deck was the family's favorite part of the house and a place where they had made many beautiful memories. He wanted to make sure this special place was protected and in good shape. He also wanted to give the tiles a touch-up to enhance their appearance. Even though he doubted he could easily find a reliable company, he went online and searched for tile and grout cleaners in Mukilteo. Luckily, he found our website in the top search results. He was pleased with the work we had done on many other surfaces, so he called to schedule a free in-home assessment.

We visited the client's home on the appointed date to inspect the floor. As soon as we walked into the deck area, we observed what the client had described over the phone. We were able to confirm our initial suspicions after we finished inspecting the surface. The state of the floor was the result of a poor grouting job. Many contractors believe grouting outdoor tile is the same as grouting interior tile, but there are a few key differences. In our client's case, the workers he had hired used the wrong type of grout during the floor's installation. On top of that, there wasn't any caulk on the expansion joints. Ceramic tile expands and contracts with temperature changes, and for this reason, professionals use caulk to fill in certain spots to ensure the integrity of the surface isn't compromised.

Fortunately, we had arrived just in time to help the client avoid costly repairs. We offered the owner a top-of-the-line restoration service. First, we would thoroughly clean the floor's tiles and scrape out its remaining grout. Next, we would re-grout the entire surface using our proprietary epoxy grout mix. To finish, we would coat the tiles with Tile Armor to give them a brand-new appearance. Feeling confident in our ability to restore the floor, the customer agreed to the service and scheduled an appointment for later in the week.

We went back to the client's home on the scheduled date to perform the service. We began by soaking the floor using Sir Grout's Natural Hard Surface Cleaner. On top of being pH-neutral and safe for both tile and grout, this cleaner contains sanitizing properties that eradicate bacteria, mold, mildew, and other microorganisms. We let the cleaner sit for a few minutes to ensure the most deep-seated grime came loose. Next, we rinsed the cleaner from the tiles using a high-speed scrubber. When we finished cleaning, we scraped out the floor's remaining grout. This proved to be a difficult task because most of the grout mix had attached itself to the sides of the tiles. We handled some sections of the floor with special care to avoid breaking the tiles.

Deck Floor Before and After a Tile and Grout Cleaning Service in Mukilteo, WA
Once the old grout was completely removed, we applied our epoxy grout to the floor. This quality grout mix is far more durable than regular grout. It also prevents water seepage, cracks, stains, mold growth, and it doesn't require sealing. We also applied caulk to the deck's expansion joints. To finish, we coated the tiles with our flagship sealant Tile Armor. Not only is this impregnating sealant ideal to protect tile floors, it also enhances their appearance and gives them a beautiful glossy finish.

The job was a big success. Our proprietary products gave the homeowner exactly what he wanted shiny tiles and clean-looking grout. The deck was now ready to hold more memories. The client thanked us for an amazing job and assured us he would call back for maintenance.

Are dingy grout lines ruining the appearance of your surfaces? Contact Sir Grout Seattle, the leading expert in the field of hard surface restoration. We have the necessary tools and expertise to offer the best residential and commercial services in the industry. Call us at (206) 833-4949 or fill in the "Request a Quote" form on this page to schedule a free assessment today. Don't forget to subscribe to our newsletter to keep up with our latest news and promotions.

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