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This Shower is Now Free of Dirt Thanks to Our Hard Surface Restoration Service in Issaquah, WA

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February 24, 2020

Showers can be a nightmare to clean. Oftentimes, improper cleaning methods and products can contribute to tiles and grout lines wearing out. A homeowner from Issaquah, WA never thought the surfaces in her lovely master bathroom could reach such an awful condition. She loved the simplicity of her shower decor. Unfortunately, her love soon turned to concern when she noticed mold had begun growing near the shower's expansion joints.

Shower Before and After a Hard Surface Restoration Service in Issaquah, WA
Over the course of one month, the homeowner tried eradicating the mold using store-bought products and homemade recipes. Even though at first every attempt seemed to succeed, the mold grew back quickly. One day, she observed the tiles near the expansion joints had come loose. That's when she realized she needed professional help. She asked her friends and family if they knew a company that could perform hard surface restoration services in Issaquah, WA.

One of her friends told her she had recently dealt with a similar problem in one of her bathrooms and had called Sir Grout Seattle to have it repaired. The homeowner went online and found our website. After browsing the Before and After gallery and watching some of the video testimonials from previous customers, she called to schedule a free in-home consultation.

On the day of the evaluation, our hard surface restoration experts visited the customer's house to assess the problem. The homeowner welcomed them and led them to the shower. On the way to the bathroom, she told our techs she was really worried about potential water damage. Upon arriving at the scene, our team quickly understood her concern. The shower's expansion joints had fallen apart and mold had taken their place. Additionally, the tiles near the joints were riddled with mold, compromising their integrity.

Our experts asked the homeowner about her cleaning methods. She explained that she had recently used abrasive cleaners paired with hard scrubbing to eliminate the mold. Our team explained to her that these cleaners had broken down the fixtures, allowing water to seep in. There's no doubt the client's practices had the opposite effect to what she expected. After all, mold thrives in humid environments.

Fortunately, even though the damage was severe, our experts had arrived just in time to help the customer avoid costly repairs. To solve the problem, our crew offered the client a full-on restoration service. Not only would this procedure renew the shower's appearance, it would also eradicate the mold once and for all. The homeowner agreed to the service and scheduled another appointment for later in the week.

A few days later our experts returned to the client's home to perform the service. First, they thoroughly cleaned the shower's surfaces using a pH-neutral cleaner and a high-speed scrubber. This cleaner is safe for both tile and grout. It also contains properties that can help inhibit the growth of mold and other harmful microorganisms. Next, the techs removed the loose tiles and scraped out the remaining fixtures in the area. To ensure the mold was completely eradicated, our specialists ran a steam cleaner on the spots where the tiles used to be. To finish, they placed the new set of tiles and filled in the cracks with our proprietary products.

When they finished, our team let the customer see the results and she was thrilled. Her shower had undergone an amazing transformation. Not only had Sir Grout Seattle's job solved the problem, it had also helped her avoid re-doing the shower, which would have cost her thousands. She thanked our experts and promised to call back for maintenance.

Before leaving, our experts gave the homeowner some care tips. They first recommended cleaning once a week using a pH-neutral like Sir Grout's Natural Hard Surface Cleaner. Unlike most store-bought cleaners, this product is safe for both tile and grout. Second, they advised her to avoid heavy scrubbing, especially now that the fixtures would be easier to clean. As the third and final tip, they advised her to keep the shower enclosure ventilated. This helps prevent mold and mildew growth.

Are your surfaces in dire need of restoration? Sir Grout Seattle has all the necessary tools and expertise to offer you the best hard surface restoration services in Issaquah. Call us at (206) 833-4949 or fill out the "Request a Quote" form on this page to schedule a free in-home evaluation today. For more information about our services, products, and promotions make sure to subscribe to our newsletter.

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